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Cisco and Why Empathy in a Vendor is Important

Cisco and Why Empathy in a Vendor is Important
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NVIDIA, VMware Create the AI-Ready Enterprise Platform at Cloud Scale

NVIDIA, VMware Create the AI-Ready Enterprise Platform at Cloud Scale AI is one of the most significant trends this decade. These systems revolutionized the user interface by reversing the dynamic that required users to learn how to work with computers to one where the computers learned how to work with users. Once mature, these platforms should massively reduce the time needed to train users on new systems while increasing the effectiveness of those systems, the timeliness of the information, and the answers these systems subsequently provide. Initial AI systems tended to be proprietary, expensive, difficult to train, and often disappointing in use. The future is cloud-based AI solutions using software like NVIDIA’s Ai Enterprise software suite running on something like VMware’s vSphere. Thas it just what NVIDIA and VMware announced this week: an One Suite AI package for the enterprise with a blend of tools and frameworks optimized for a broad range of industries including man

ServiceNow Plays Starring Role in Dream for Microsoft Teams

ServiceNow and Microsoft have expanded their joint efforts to make Microsoft Teams the primary mechanism for end users to engage with IT-related services. Rather than requiring end users to learn how to navigate help and service desk applications, the goal now is to make it simple to request a service from within Microsoft Teams, notes Matt Schvimmer, senior vice president and general manager for IT service management, IT business management and DevOps business units at ServiceNow. “The objective is to not force the employee to engage in an unnatural way,” he notes. As part of that goal, ServiceNow has now made available integrations that enable IT services and human resources agents to resolve issues directly within Microsoft Teams. Agents, for example, can invite an employee to a Teams video call directly from a live chat to quickly understand and resolve an issue.

Qualcomm and the Emergence of the Blended PC-Smartphone

Qualcomm and the Emergence of the Blended PC-Smartphone Last week, Qualcomm made what might seem to be an obscure announcement for their XR1 Smart View Reference Design one that marks the potential obsolescence of every PC and smartphone in the market. Yes, we are talking about the onset of a hardware revolution that could slam PCs and smartphones together into a single class of computer. That computer would be wearable, and if connected to a cloud service like the Windows Virtual Desktop, it would be revolutionary. Let’s explore this possible revolutionary new PC this week. Head-Mounted Displays Qualcomm announced a significant improvement to mixed reality headsets that would initially be wired but eventually be wireless. The result, however, would be a very high-resolution, head-mounted display that could replace the one on your phone or PC. Smartphones, tablets, and laptop PCs sizes are defined by their displays. You can build tiny keyboards, but anything under 12in. in

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