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Using Freshdesk and AWS helps leading travel organisation support airport Covid-19 testing facilities service a surge of 45% in enquiries with new travel guidelinesLONDON and SAN MATEO, Calif., March 28

United statesUnited kingdomCity ofSacha puffettJohn crossanAbigail wattsCollinson groupAmazon web servicesAmerican expressAir france klmCathay pacificGroup customer serviceFreshworks incUsing freshdeskGroup customer service directorVice president