By Raquel Mustillo
RATEPAYERS who have “unreasonable” demands, arguments and behaviours could be restricted from contacting Mount Gambier City Council or be banned from attending public meetings under a proposed Unreasonable Conduct Policy.
Customers who demonstrate “continued, incessant and unrelenting conduct” could be banned from contacting City Council in hopes to combat what staff describe as an unreasonable and disproportionate application of resources towards a single customer or matter.
Staff have recommended the adoption of the policy, which will apply to individuals who council says “bombard our offices with unnecessary and excessive phone calls and emails, make inappropriate demands on our time and our resources and refuse to accept our decisions and recommendations in relation to their matters of concern.”