A savings/current account would be treated as inoperative, if there are no ‘customer-induced transactions’ in the account for a period of over two years.
RBI MPC meeting outcome April 2023: About Rs 35,000 crore unclaimed deposits as of February 2023 were transferred to RBI by public sector banks (PSBs) in respect of deposits which were not operated for 10 years or more., Personal Finance News, Times Now