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Retail Workers Say They Are Regularly Abused By Customers

According to the charity, Retail Trust, one-third of retail workers said that they are victims of customer abuse on a weekly basis.

United kingdomPaul gerrardJohn lewisPublic affairsInstitute of customer serviceLiving insightsNational statisticsRetail trustBrook carterChief executiveCustomer servicePost officeDepartment store managerCustomer advisorUk retailUk crime

October UK Retail Sales Drop Triggering Recession Worry in the UK Economy

UK retail sales growth declined in October as UK consumers are cautious of spending and saving for Christmas amidst the cost-of-living crisis which has sparked a recession for the UK economy.

United kingdomHelen dickinsonJeremy huntPaul martinInstitute of procurementBritish retail consortiumSociety of motor manufacturersEsme harwoodRugby world cupBlack fridayUnited kingdom chancellor jeremy huntChartered instituteMotor manufacturersThreadneedle streetRetail salesUk retail sales

Retailers must do more on diversity and inclusion among top executives – report

Researchers said their report aims to drive change in the industry by tracking progress made so far.

United kingdomElliott goldsteinHelen dickinsonAssociation retailersBritish retail consortiumPress associationRebecca speare coleGender diversityTop executivesUk retailersIversity and inclusionMeaningful changeSocial mobilityEthnic diversity

Study reveals online chat services of UK retailers offer inaccurate consumer rights advice

A recent study by Which? shows the online chat services of major UK retailers give inconsistent and incorrect advice on consumer rights.

United kingdomJohn lewisLisa webbVery assistantMacbook proConsumer law expertUk retailersOnline chat servicesChat agents

UK retailers turn positive on sales hopes after bleak winter - Business & Finance

LONDON: British retailers reported their first positive sales expectations in seven months, according to a survey.

United kingdomCity ofSeptember sartoriusJeremy huntMartin sartoriusConfederation of british industry onBritish industryEconomist martin sartoriusUk retailers

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