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Richard Rosenthal and the managing partners of Max Restaurant Group used to meet every Tuesday at one of the group’s 10 eateries, driving for hours at times to sample each restaurant’s specialties and talk business. Since the pandemic, however, the weekly meeting happens on Zoom, and Rosenthal knows that’s bad for his business. Image “It’s a better way of us meeting,” Rosenthal said of videoconferencing, adding that he also now allows Max office employees to work from home. Although necessary during the pandemic, remote working and online meetings have emptied downtown Hartford and cost Max Downtown and Trumbull Kitchen 90% of their weekday business. Trumbull Kitchen has been closed (temporarily) since December and Max Downtown has seen a sharp downturn.

West hartfordUnited statesPalm beach gardensFairfield countyScott dolchMaxa miaRichard rosenthalPhil barnettHartford restaurant groupHartford centerUs small business administrationConnecticut restaurant associationPaycheck protection programMax restaurant groupMax downtownTrumbull kitchen