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Rapid progress seen by San Diego s incoming ambulance operator, easing city concerns about transition

Falck USA quickly hiring workers, ordering equipment, getting federal approvals, negotiating labor deals San Diego's incoming ambulance operator impressing city with progress during transition american medical response jodie pierce troy hagen

Hiring spree has San Diego s new ambulance provider ready to take over Nov 27, company says

San Diego s new ambulance provider faces criticism over response times, leadership changes

AMR No More: San Diego City Council Votes to Switch Ambulance Service Providers

We will do what we committed to do, and we will be accountable for that performance,” said Falck s Chief Commercial Officer Troy Hagen, already on the offense in his address before the city council ahead of the vote. Ever since the city announced its intent to go with Falck,” said Hagen. “You, the council have been hit with a torrent of false allegations. Public comment dragged on for more than two and half hours. Most speakers were AMR employees advocating against a switch. Changing providers will be unnecessarily disruptive to this community,” said one speaker. Falck workers from other counties have also been critical. At a council committee hearing in February, several warned against switching to Falck, saying the company doesn t keep promises to unions, browned out units during the pandemic and abandons cities if it didn t turn a profit.

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