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ComCom calls for telcos to unpack bundles of confusion

The Commerce Commission has today released draft guidelines that would require telcos to unpack bundled offers so that Kiwi consumers can easily

New zealandTristan gilbertsonTelecommunications dispute resolutionCommerce commissionCommission retail service qualityTelecommunications actRetail service quality

Changes could be on the way for telecommunication companies - 21-Sep-2023

Changes could be on the way for telecommunication companies - 21-Sep-2023
nzcity.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from nzcity.co.nz Daily Mail and Mail on Sunday newspapers.

Tristan gilbertsonCommerce commission

Download Weekly - Skinny shines in ComCom service rankings

Skinny performed well in the first ComCom customer service rankings while One New Zealand is the clear under-achiever. Tuanz puts digital divide on the election agenda. Phone sales plummet.

New zealandUnited statesBill bennettTristan gilbertsonCraig youngTech users association tuanzArm holdingsCommerce commissionContact energyApple appDigital equity coalition aotearoaDownload weeklyResidential mobileOne new zealandCommissioner tristan gilbertsonTech users association

Ranking telcos customer service: Commerce Commission issues new league table - but also pulls some punches

PLUS: Elon Musk's Starlink continues to surge.

United kingdomCraig youngTristan gilbertsonCommerce commissionContact energyTechnology users associationElon muskMatthew flood

New Commerce Commission rankings reveal telcos with best customer service

One NZ has ranked the lowest in a customer service survey of telecommunications companies across the country, with Skinny taking out the top overall spot.

New zealandTristan gilbertsonWhile contact energyCommerce commissionContact energyCommissioner tristan gilbertsonRadio new zealandUblic radioUrrent affairs

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