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Debanking Complaints Surge by 44 Percent

Debanking Complaints Surge by 44 Percent
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Five minutes with Aegon s Steven Cameron

Just two more working days to go until Money Marketing Interactive London next week. At the event on Tuesday 17 October at Etc.Venues,155 Bishopsgate, Aegon pensions director Steven Cameron will be joining a panel discussion all about the Consumer Duty: Two months in.

United kingdom generalUnited kingdomCity ofSteven cameronMoney marketing interactive londonEtc venuesConsumer dutyTreating customers fairlySenior manager certificationConsultation paperRetirement income adviceTreating customers

Phoenix Group customer service agents unaware of Consumer Duty

A Phoenix Group client has claimed the insurer’s customer service team told them they have never heard of the Consumer Duty when he complained about service levels and demanded good customer outcome under the new duty.

United statesPhoenix groupA phoenix groupFinancial conduct authorityConsumer dutyTreating customerTreating customersFinancial conductTreating customers fairly

PIMFA warns firms not to be Consumer Duty Zombies as deadline approaches

PIMFA is reminding those firms still to act that there is a wealth of high-quality, original information, as well as numerous helpful resources that will

Alexandra robertsFinancial conduct authorityConsumer dutyAltus consultingDuty roundtableConsumer duty self assessmentRegulatory policyTreating customers

Advisers warned not to be Consumer Duty zombies

Advisers warned not to be Consumer Duty zombies
professionaladviser.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from professionaladviser.com Daily Mail and Mail on Sunday newspapers.

Alexandra robertsFinancial conduct authorityConsumer dutyAltus consultingTreating customers