arriving, they want to show up, offer help and support. they want to make sure that every family that comes through is given a sense of dignity and normalcy. they re offered a warm smile and a warm cup of tea. there s a reception point here. they have juices out for the kids and chocolate bars, so when they arrive, they have something to snack on. just over there is the actual train line itself, so refugees come through here, they flow through this area. they re offered, again, that warm smile and a cup of tea. you can see basic medical assistance here. we ve seen that there are some nurses, paramedics, medical assistance provided for anybody who might need help, elderly, the pregnant, young children. so if they need to get checked out, there s a room in the back, also an ambulance available. you re also going to see a lot of police and security throughout. they want to give that sense of security across this train station. and i m just going to walk you down this hallway. this has rea