conrad arrived, hospital staff delivered the devastating news. heidy wagner truman could not be saved. it was pain, it was misery. it was why, how? reporter: in a neighboring town heidy s mother janet would soon agonize over those very same questions. it was after midnight when two police officers came to her door. what must that be like? the most horrendous thing ever. and i would never want anybody to have to feel that and that pain, that agony of knowing that your daughter, for whatever reason, is dead. is gone. reporter: the officers wouldn t give janet any details. only where her daughter had been taken. i m driving down to the hospital, and i make a comment to my daughter. i go, you know, autumn, as hard as it is that we lost heidy, we re going to have to be supporting conrad because he must be overwhelmed with grief.
conrad followed in a police cruiser. a dash cam recorded the absolute desperation in his voice. this is not happening. this is really not happening. i really don t understand any of this. this is so crazy. reporter: about an hour after conrad arrived, hospital staff delivered the devastating news. heidy wagner truman could not be saved. it was pain, it was misery. it was why, how? reporter: in a neighboring town heidy s mother janet would soon agonize over those very same questions. it was after midnight when two police officers came to her door. what must that be like? the most horrendous thing ever. and i would never want anybody to have to feel that and that pain, that agony of knowing that your daughter, for whatever reason, is dead. is gone. reporter: the officers wouldn t give janet any details.
heidy wagner truman could not be saved. it was pain, it was misery. it was why, how? in a neighboring town heidy s mother janet would soon agonize over those very same questions. it was after midnight when two police officers came to her door. what must that be like? the most horrendous thing ever. and i would never want anybody to have to feel that and that pain, that agony of knowing that your daughter, for whatever reason, is dead. is gone. the officers wouldn t give janet any details. only where her daughter had been taken. i m driving down to the hospital, and i make a comment to my daughter. i go, you know, autumn, as hard as it is that we lost heidy, we re going to have to be supporting conrad because he must be overwhelmed with grief. conrad s sister colette was
a dash cam recorded the absolute desperation in his voice. this is not happening. this is really not happening. i really don t understand any of this. this is so crazy. reporter: about an hour after conrad arrived, hospital staff delivered the devastating news. heidy wagner truman could not be saved. it was pain, it was misery. it was why, how? reporter: in a neighboring town heidy s mother janet would soon agonize over those very same questions. it was after midnight when two police officers came to her door. what must that be like? the most horrendous thing ever. and i would never want anybody to have to feel that and that pain, that agony of knowing that your daughter, for whatever reason, is dead. is gone. reporter: the officers wouldn t give janet any details. only where her daughter had been taken. i m driving down to the
a dash cam recorded the absolute desperation in his voice. this is not happening. this is really not happening. i really don t understand any of this. this is so crazy. reporter: about an hour after conrad arrived, hospital staff delivered the devastating news. heidy wagner truman could not be saved. it was pain, it was misery. it was why, how? reporter: in a neighboring town heidy s mother janet would soon agonize over those very same questions. it was after midnight when two police officers came to her door. what must that be like? the most horrendous thing ever. and i would never want anybody to have to feel that and that pain, that agony of knowing that your daughter, for whatever reason, is dead. is gone. reporter: the officers wouldn t give janet any details. only where her daughter had been taken.