Underpinned by the dedication of its 83,200 employees and 22,000 elected members, Crédit Mutuel demonstrated exceptional commitment in 2020. The group implemented concrete responses throughout France to help its customers navigate their way through the crisis.
All of its 5,433 local banks and branches remained open for the duration and throughout 2020, the group granted over €20bn in government-guaranteed loans to more than 137,000 businesses. These loans were decisive in helping to keep employment stable and the economy afloat. Alongside these measures, deferrals were allowed on 1.8 million loan repayments totalling €3.6bn to help self-employed professionals and individuals get through the worst of the health crisis.
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