What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here's what you need to know.
Posts and photos of snaking lines and bulging terminals at airports in Toronto and Montreal popped up on social media over the past few days, as passengers vented their frustrations about late takeoffs and customer service in a throwback to scenes of post-pandemic airport chaos a year ago.
A 22-year-old U.S. man travelling through Toronto Pearson airport was forced to spend nearly a week locked up in an Ontario prison after authorities mistakenly thought he was hiding cocaine in shampoo bottles.