2022 had the highest rate of closed cases with more than 85% of the 318 complaints declared satisfactorily concluded by the Ombudsman or his commissioners
Of 318 complaints that the Public Service received from the Ombudsman’s Office in 2021, more than 85% were considered successfully closed by the Ombudsman or by his commissioners until the end of October 2022. This is the highest rate of cases closed by this institution since the Public Service started carrying out this governance exercise […]