while there was no pinpointing an exact address where quinn s calls were originating, technicians were tracing pings when the phone was in use. those are the electronic connections made when a phone hits a particular cell tower, and that gave investigators a general idea where quinn might have been held. fbi agent tony k was selected as the lead crisis negotiator for the bureau. we re tracking the phone and we re thinking we ve got some leads. agents felt they were making progress, but then suddenly the phone was also pinging farther away. the kidnappers and quinn might have been on the move. sheriff s detective howard cole was sent in pursuit. it was believed that quinn gray s cell phone was being tracked to an area west of orlando. but something had gone wrong. before tracing the calls, investigators had to get a judge s approval. and in the rush to fill out the proper paperwork, someone made a