Dealer-FX Adds Integrated Messaging to Service Platform
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Easy access to text messaging with customers and internal conversations for employees, all within ONE Platform.
“Chat-based communication is very important for our team in terms of communicating between the techs, service writers and anyone else who needs to be involved in a discussion regarding a specific vehicle, ” said Tony Boulos, Service Consultant, McGrath Lexus of Chicago. TORONTO, Ontario (PRWEB) May 06, 2021 Dealer-FX, the automotive industry’s leading end-to-end software service solution, today announced the addition of an integrated messaging tool to further enhance its ONE Platform. This innovative solution enables internal collaboration amongst employees, creating efficiency through effective communication. It also provides a better experience for vehicle owners through two-way text conversation.