Technology companies have continued to lay off staff in 2024, despite improving fundamentals. Here's an updated timeline of notable layoffs, and reasons why Big Tech is in turmoil.
Zendesk has been trying to transform customer service since it launched in 2007, so it shouldn’t come as a surprise that the company sees the industry being altered in a big way by the rise of generative AI. The companies did not share the purchase price. The idea of an AI agent has come to the forefront recently as companies look to build bots that do more than answer questions, but also help resolve problems by connecting to back-end transactional systems.
Zendesk Appoints Kelly Grier to Board of Directors lelezard.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from lelezard.com Daily Mail and Mail on Sunday newspapers.
/PRNewswire/ Zendesk today announced Kelly Grier has joined its Board of Directors. As Ernst & Young s U.S. Chair and Managing Partner and Americas Managing.