Phone calls that end with busy signals or are never answered, websites that require computers, smartphones, email addresses and internet connectivity to access: That’s how Colorado asked residents age 70 and older to register and schedule appointments for COVID-19 vaccines when they were made a priority in January.
While many of those eligible for a vaccine managed to navigate the system and get their first doses of either the Pfizer or Moderna vaccines, others are still trying to figure out when and where they’ll be able to get a potentially life-saving vaccine.
Joyce Metier, 92, said she doesn t have a computer anymore and isn t always sure what the instructions are asking her to do when she calls into phone numbers that are answered by automated attendants. And she generally doesn t answer phone calls from numbers she doesn t recognize.