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RBC to use AI to understand customer intent and recommend products

The bank plans to use artificial intelligence to make recommendations based not just on transaction analysis, but on shopper intent and behavioral data.

Banks grapple with capability gap between their chatbots and ChatGPT

Banks grapple with capability gap between their chatbots and ChatGPT
americanbanker.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from americanbanker.com Daily Mail and Mail on Sunday newspapers.

Why did JPMorgan buy First Republic Bank

For one, help from the FDIC, which will absorb up to 80% of the losses coming from First Republic's residential and commercial loans.

Winners of 2021 FICO Decisions Awards Announced! Digital Transformation Yields Dividends in Challenging Year

Boeing Team Creates Complex COVID-19 Nurse Schedule in a Week using FICO Optimization

Highlights: Boeing s crew solution team used its Jeppesen digital software and FICO ® Xpress Optimization to produce a nursing schedule for Karolinska University Hospital, the second largest hospital in Sweden The schedules for 300 nurses had to be completed in a week as the hospital ramped up its capacity to cope with the COVID-19 crisis Boeing s team has won the 2021 FICO ® Decisions Award for AI, Machine Learning & Optimization Boeing s market leading Jeppesen digital aviation software solved a crucial nurse scheduling problem for the intensive care unit (ICU) for Karolinska University Hospital in Stockholm, Sweden s second largest hospital, at the start of the COVID-19 pandemic. Using Jeppesen Crew Rostering, which employs FICO

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