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Property Transfers
Property transfers
In the case of a land transfer, an attorney s letter must be sent to the City. Land transfer refunds are refunded to the transferring attorney unless otherwise stated.
The refund process only begins once confirmation from the Deeds Office is obtained regarding change of ownership. Land transfer refunds take up to nine weeks from registration.
Documents needed:
Signed attorney s letter on letterhead, authorising collector and collector s details,
Electricity and water accounts
If a refund on electricity and water accounts is required, a finalisation of services account form must be completed at a Customer Service Centre.
A copy of your identity document and proof of all payments made into the account after the finalisation date must accompany the request. The refund will be paid to the account holder.
Interest Charges Query
An Interest Adjustment Committee exists to examine interest charges on customers accounts. The Committee is mandated to consider writing off interest charges on customers’ accounts in certain circumstances, for example, when you want to settle your account in full but are financially unable to pay off the interest. If you wish to apply to the Interest Adjustment Committee, you must do so in writing and provide a motivation as to why the Committee should consider reversing your interest.
The following documentation must accompany the application:
a copy of your account
a copy of your ID book
income and expenditure