Service restoration efforts resumed for customers in Pea Ridge on Wednesday (Feb. 17).
Thousands of Pea Ridge Black Hills Energy customers found themselves without natural gas on Tuesday (Feb. 16) as snow and record-breaking low temperatures blanketed the region.
Black Hills Energy technicians worked into the night on Tuesday to shut off 2,300 gas meters in Pea Ridge in order to purge and pressure test the system before bringing natural gas customers back online.
On Wednesday morning, more than 80 Black Hills technicians spread across the city, working to safely and efficiently complete customer relights.
As of 8 p.m. Wednesday, service has been restored to 70% of the affected customers in Pea Ridge. Black Hills Energy technicians will continue to work into the evening to restore service.