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Leadership In A Downturn: Navigating Recession Through Enhanced Customer Support

The power of enhanced customer support is increasingly becoming a strategic approach to navigate recessions, build trust, and foster long-term loyalty in turbulent times

Shahan liljaRoberto vassoloBusiness school at universidad australDuring turbulent timesTrust during turbulentEnhanced customer supportStrategic approachNavigate recessionsBuild trustFoster loyaltyTurbulent timesBen lakerBenjamin lakerHenley busness school researchThe world of work

Is the workplace AI revolution underway? This study suggests the answer is not yet

The popularity of generative AI tools has led to predictions that the world of work is about to be turned on its head - but a new survey suggests companies aren’t moving fast to adopt these new technologies.

East sussexUnited kingdomMark stuartStijn broeckeOrganisation for economicTechnology managementInternational journal of technological innovationLeeds university business schoolPro dean for researchDigital futures at work research centre digitProfessor mark stuartPro deanDigital futuresWork research centreSenior economistEconomic co operation

Childcare puzzle : Which countries in Europe have the highest and lowest childcare costs?

In the UK families could spend a whopping 75% of their monthly income on childcare, which discourages women from going back to work.

United kingdomThe netherlandsSarah ronanJoeli brearleyClara gruitrooyChildcare coalitionGerman youth instituteUnited kingdom women budget groupWomen budget groupCentre for progressiveEarly educationUnited kingdom womenPregnant the screwedPregnant thenUniversal credit childcareWorking moms

Return to work: How do you get back on track after a long illness?

A European project has developed a method with patients, companies and caregivers for people who want to go back to work and have a long-term illness.

United kingdomLaurence vanlemmensIsabel weemaesArnaud schwarshauptNord ouestSandrine morizetOscar lambret hospitalChief human resources officerProject managerThe world of work

How to go back to work with cancer?

A European project has developed a method with patients, companies and caregivers for people who want to go back to work and have a long-term illness.

United kingdomLaurence vanlemmensIsabel weemaesArnaud schwarshauptNord ouestSandrine morizetOscar lambret hospitalChief human resources officerProject managerThe world of work

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