had to putting it off then, finally, you had to go putting it off then, finally, you had to go through a complaints procedure and once the prices were coming procedure and once the prices were coming down very then, out of the blue, coming down very then, out of the blue. we coming down very then, out of the blue. we can coming down very then, out of the blue, we can come and change the metre, blue, we can come and change the metre. and blue, we can come and change the metre, and they changed it a couple of months metre, and they changed it a couple of months ago. then my mum got her latest of months ago. then my mum got her latest bill of months ago. then my mum got her latest bill in. of months ago. then my mum got her latest bill in, the normal red bill, it was latest bill in, the normal red bill, it was nearly half of what the other bills, it was nearly half of what the other bills, the it was nearly half of what the other bills, the estimated bills had be
dust you. just affects your breathing. dust i you. just affects your breathing. dust i could you. just affects your breathing. dust. i could have told you a good story dust. i could have told you a good story about dust. i could have told you a good story about ufos in falkirk. dust? identifiable story about ufos in falkirk. dust? identifiable flying story about ufos in falkirk. dust? identifiable flying objects. - story about ufos in falkirk. dust? identifiable flying objects. my - story about ufos in falkirk. dust? l identifiable flying objects. my mum identifiable flying ob ects. my mum me to glasgow identifiable flying ob ects. my mum me to glasgow and identifiable flying objects. my mum me to glasgow and she identifiable flying objects. my mum me to glasgow and she told - identifiable flying objects. my mum me to glasgow and she told me - identifiable flying objects. my mum i me to glasgow and she told me daddy had been visited by aliens. even now it make
professor, thank thank you, professor karen turner, it is one of those that, we had keir starmer in the studio taking questions yesterday which was interesting. a lot of lines came out of that. it is one of those discussions now that you wish chris o shea, the group chief executive were here right now taking questions from don and jun and mark because these are valid questions which need to be answered. there are a range of issues coming out. obviously about the service provided. personally i have not got a smart meter. i read the metre once a smart meter. i read the metre once a month and send it into british gas to try to keep on top of it. after the winter i d make sure to claim back what i had overpaid but not everybody is in a position to do that so there is the service side in question. the standing charge issue the last call that raised is important because, for people to understand, within your bill you have daily standing charges which are to cover the cost of the energy
absolute racket. they will close complaints without your consent, which is not industry standard. they just don t care. at all. i which is not industry-standard. they just don t care. at all. just don t care. at all. i have a statement just don t care. at all. i have a statement from just don t care. at all. i have a statement from centrica - just don t care. at all. i have a statement from centrica which just don t care. at all. i have a l statement from centrica which i just don t care. at all. i have a - statement from centrica which i am the process of cutting and pasting and making the tight bigger so that i can read it to you. can and making the tight bigger so that i can read it to you. i can read it to you. can i “ust say one i can read it to you. can i “ust say more i can read it to you. can i “ust say one more thing? i can read it to you. can i “ust say one more thing? sorry. i can read it to you. can ijust say one more thing? sorry. you - i can read it to