- Be respectful with your music choices and turn it off if they are busy.
Manjeet Kauer, Hobart:
- Focus on friendliness and cleanliness.
- Make sure you know the suburbs you’re driving in well and how to get around using the quickest routes to get people home as fast as possible.
- Always offer water and lollies or breath mints.
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Mr Alkhammat explained he keeps a collection of notebooks and pens in case his customers are heading to a business meeting, or need to write up a shopping list. All these small touches really add up and make such a big difference to your service, he said.
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