the government s own website has a list of providers, but looking through them isn t to guarantee things will go smoothly, as barbara lowe found out coming from her holiday in portugal in june. we didn t get any test results at all. you couldn t get through to them on the phone, you couldn t contact them via the website. well, to be honest, i think it s quite farcical. i m annoyed, i m upset that i ve lost my money and i haven t got what i paid for, basically. the government lists companies with the cheapest at the top, but some firms have advertised tests at lower prices, only to charge more at checkout, or the tests aren t available at all. today, the government has said that 82 test providers will be given a warning about misleading pricing and could be removed altogether. 57 have already been removed from the list because they no longer exist or don t provide relevant testing services. some testing companies hope this will help the industry s reputation. over the last weeks, compan
doses of a covid vaccine. dozens of companies that sell covid pcr travel tests are to be removed from the government s list of approved providers. the firms either no longer exist or don t provide all the tests required by holiday makers. 0ur transport correspondent caroline davies can explain more. these are the tests you have when you come back from a foreign country to the uk. you need to have either one or two tests. depending on which country you are travelling from and whether you are vaccinated or not. the government lists these providers on their website with the cheapest at the top down to the most expensive. it has come under criticism for not keeping a close enough eye as to what is going on. some say a particular price on the website, when you go to them they are more expensive or not available at all. some people have said they have paid for tests and not received results or have received them very late. even some test providers have complained there are cowboys operating
or not available at all. some people have said they have paid for tests and not received results or have received them very late. even as test providers have complained there are cowboys operating in this market. the government has said now that 82 providers will be given what they call a two strike warning. that is for misleading prices, their prices will have to be updated, and they could be removed from the list entirely if they are found to be doing this again. 57 companies have been removed because they no longer exist or because they don t provide these tests. the government says it will also conduct regular spot checks. this has been welcomed, but there has been criticism it has taken so long, particularly by the consumer group, upper case which? they also point out the fact that so many of these companies being given these warnings or removed suggests it has been difficult for travellers over the summer to find realiable testing sites.
the tests aren t available at all. today, the government has said that 82 test providers will be given a warning about misleading pricing and could be removed altogether. 57 have already been removed from the list because they no longer exist or don t provide relevant testing services. some testing companies hope this will help the industry s reputation. over the last weeks, companies in the space, the industry, has received a bad reputation, not because of everybody, just from a select few, so now that those select few are removed, we think that, you know, the industry can now show its capability, focusing on quality of service as well as obviously trying to reduce the price at the same time. this provider has done over a million tests, and it s pleased to say it hasn t been getting a warning. this is where the pcr tests are first processed when they arrived. testing for holidays has been going on for months, but complaints about some operators have been going on
if you travel, you test. and you pay for those tests. the government s own website has a list of providers, but booking through them isn t to guarantee things will go smoothly, as barbara lowe found out coming from her holiday in portugal in june. we didn t get any test results at all. you couldn t get through to them on the phone, you couldn t contact them via the website. well, to be honest, i think it s quite farcical. i m annoyed, i m upset that i ve lost my money and i haven t got what i paid for, basically. the government lists companies with the cheapest at the top, but some firms have advertised tests at lower prices, only to charge more at checkout, or the tests aren t available at all. today, the government has said that 82 test providers will be given a warning about misleading pricing and could be removed altogether. 57 have already been removed from the list because they no longer exist or don t provide relevant testing services. some testing companies hope this