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Telco disputes scheme sees 64% surge in complaints

Telco disputes scheme sees 64% surge in complaints
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Jeanie robinsonTristan gilbertsonTelecommunications carrier forumCommerce commissionTelecommunications disputes resolution schemeTelecommunications carrier

Commerce Commission publishes list of telco disputes scheme nonconformists

Telco commissioner warns some providers are avoiding the accountability the industry's disputes scheme provides.

New zealandTristan gilbertsonPaul elenioTelecommunications dispute resolution schemeZealand telecommunications forumCommerce commissionUtilities disputes limitedTristan gilbertson telecommunicationsContact energyTelecommunications commissionerFair wayCommerce commissionTelecommunications disputes resolution schemeTelecommunications commissioner

Telco disputes service responds to Commerce Commission review

Changes to TDRS structures to ensure its independence expected by the beginning of March 2023.

Deborah battellJeanie robinsonTristan gilbertsonPaul elenioTelecommunications dispute resolution serviceZealand telecommunications forumCommerce commissionTelecommunications disputes resolution serviceFair wayNet promoter scoreCommerce commissionTelecommunications disputes resolution scheme

ComCom drops compulsion, boosts transparency of telco dispute process

Telecommunications Carriers Forum CEO hopes smaller ISPs will choose to join the telco disputes scheme.

New zealandPaul brislenTristan gilbertsonDavid haynesPaul brislen nz telecommunications forum creditTelecommunications disputes resolution schemeCommerce commissionTelecommunications forumTelecommunications actCommissioner tristan gilbertsonInternet service providersTelecommunications carriers forumCommerce commission

Business Scoop » TCF Supports Better Transparency Of Disputes Scheme Membership From All Telco s

Business Scoop provides news and views on Business and Markets from New Zealand

New zealandPaul brislenTelecommunications disputes resolution schemeCommerce commissionTelecommunications forumPress releaseNew zealand

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