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CFPB Files Lawsuit Against Payment Processor And Former Executive Officer | Ballard Spahr LLP

US consumer protection bureau goes after tech support scammers alleged payments processor

Hit the organ-grinder, not just the monkey Gareth Corfield Thu 4 Mar 2021 // 17:34 UTC Share Copy US payments processing biz Brightspeed Solutions and its founder have been accused of handling $63m on behalf of tech support scammers who preyed on the elderly and less technically adept while posing as reps of Microsoft and Symantec. The Illinois-incorporated LLC and chief operating officer Kevin Howard were accused by the US Consumer Financial Protection Bureau (CFPB) of processing payments “for over 100 merchant-clients who purported to provide virus software and technical support services, but actually scammed consumers into purchasing unnecessary and expensive computer software”. “BrightSpeed processed remotely created check payments (RCCs) for entities that telemarketed antivirus software and technical support services to consumers,” alleged the US government agency in a court filing, adding: “Defendants’ Tech-Support Clients typically ta

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