Article - The Future of Tech in Hospitality - By Tatyana Tsukanova - Technology continues to evolve and in the hospitality industry we have seen drastic changes in recent years. A look into the future is necessary today, if only to better understand the current situation and to plan for 2024, as well as to understand what existing players are already doing and, undoubtedly, what guests and customers expect.
How social-media-reliant Gen Zers and millennials’ travel planning differs to that of Gen Xers and baby boomers, and why authentic experiences are key.
Cities and tourist sites are trying different tactics to combat overtourism. Two researchers discuss what's working and the need for "regenerative travel."