CONTENT: Press Release
COLUMBUS, Ohio, April 26, 2021, 3BL Media/ - Alliance Data Card Services has received BenchmarkPortal’s “Center of Excellence” certification for a record-setting 16
th time in the financial services/credit industry. The repeated recognition of Alliance Data as a Top Contact Center demonstrates the Company’s customer-centric focus and unwavering commitment to operational excellence.
“Alliance Data takes immense pride in the quality service our Care Center associates provide our cardmembers,” said Tammy McConnaughey, EVP of operations and credit risk, Alliance Data Card Services. “Our customers faced unprecedented challenges in 2020, and through our dedication to training, innovative tools and technology, our Care Centers consistently delivered positive experiences. Our impeccable customer service builds cardmember loyalty and trust, and I applaud our team for this industry-leading recognition.”
Alliance Data to Participate at the KBW Virtual Fintech Payments Conference
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COLUMBUS, Ohio, Feb. 9, 2021 /PRNewswire/ Alliance Data Systems Corporation (NYSE: ADS), a leading provider of data-driven marketing, loyalty and payment solutions, today announced the Company s participation in the KBW Virtual Fintech Payments Conference on Tuesday, February 23, 2021. Ralph Andretta, Alliance Data president and chief executive officer, and Tammy McConnaughey, Alliance Data Card Services executive vice president of operations and credit risk, will conduct a virtual presentation. Andretta and McConnaughey will then be joined by Tim King, Alliance Data executive vice president and chief financial officer, for a fireside chat.