We are looking for an experienced communications manager to help us draft, manage and improve on all our current customer touchpoints.
Responsibilities:
Draft all new customer communications.Track and report on all existing customer touchpoints.Audit and improve on the quality of all written touchpoints, ensuring that communications are clear, compliant and on-brand.Create and manage the processes for new client communication requests and/or product documentation.Work with the product development area to ensure that all customer-facing documents are concise, simply worded, error-free and on-brand.Develop and implement effective communication strategies that build customer loyalty programs, brand advocacy, and customer satisfaction.Supervise projects to guarantee all relevant content is publication-ready.Work with the marketing area to create communication and marketing strategies for new products, launches, events, and promotions.Respond to communication-related issues in a timely
Are you an energetic, bright, hardworking marketing campaign manager, with high attention to detail looking to work in a fun retail environment?
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