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One worker claimed they were underpaid for 1,114 parcels over eight weeks, missing out on almost £400 worth of commission.
Another independent store said they were owed for 300 parcels across a six-week period.
Natalie Lightfoot of Londis Solo Convenience in Glasgow said: Last week, myHermes only paid me for one parcel when I know I had processed double figures. When I see this, it makes me wonder if it has ever been right.
And Atul Sodha, owner of Peverills Londis Harefield in Uxbridge, said he has since been refunded for 342 missing parcels. The worrying thing is I didn t even know I was owed this, he said.