REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
Repay Holdings Corporation (NASDAQ: RPAY) ( REPAY ), a leading provider of vertically-integrated payment solutions, today announced a technology integration with LiveVox, a next-generation contact center platform. The partnership further enhances the LiveVox (News - Alert) customer experience by providing additional digital payment options and processing capabilities in either self-service or agent-assisted transactions.
LiveVox provides companies with a unified approach to creating personalized customer conversations by offering seamless integration capabilities across omnichannel communications, CRM, and workforce optimization. REPAY s technology will serve as a payment engine within the LiveVox platform, enabling accounts receivable and collections teams to seamlessly and securely accept credit and debit cards as well as ACH payments, 24/7.