Retailers are being given updated guidance on dealing with disabled shoppers to ensure they comply with legal requirements. The Association of Convenience
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ACS urges retailers to become Dementia Friends Print
16th March 2021
The Association of Convenience Stores is encouraging retailers and their employees to become Dementia Friends to better understand and support customers living with dementia.
The ACS’ Voice of Local Shops Survey revealed that around 4,500 independent stores have Dementia Friends working in-store.
ACS chief executive, James Lowman, said: “Local shops operate at the heart of their communities and are lifelines for customers who may be more isolated or vulnerable and this has been particularly evident throughout the course of the Covid-19 pandemic.
“We are pleased that thousands of our colleagues have committed to supporting those living with and affected by dementia and would encourage as many colleagues as possible to take the step to become a Dementia Friend to make a positive and long-lasting impact in their community.”
The Association of Convenience Stores is encouraging retailers to get involved with a new campaign designed to support those who find it difficult to socially distance. The ‘Please give me space’ initiative has been developed by Hidden Disabilities Sunflower in collaboration with The Royal National Institute of Blind People and endorsed by the UK government’s Cabinet Office in response to the difficulties that many people, including those with disabilities, endure in trying to maintain social