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Jakarta [Indonesia], November 21 (ANI/PRNewswire): IGT Solutions (IGT) won several accolades at the recent '17th Annual Global Top Ranking Performers Awards APAC' organized by ContactCenterWorld the world's largest contact center association. IGT represented Tokopedia as its CX (Customer Experience) partner for 'Tokopedia Care' and received top honors for its innovative approach to digital CX. IGT received 3 golds and a runner-up award at the '17th Annual Global Top Ranking Performers Awards APAC'. Every year, over 2000 CX experts from 80+ countries compete in 50+ individual, team, and company award categories for a chance to win a prestigious ContactCenterWorld global award. IGT credits its win to following Tokopedia's guiding principle of 'Focus on the Consumer and implement FIRST (Friendly, Proactive, Simple, Trusted)'. By combining human intelligence and digital technologies, IGT delivered exceptional digital CX services in Tokopedia Care acr

Jakarta rayaRudya dalimuntheVipul doshiContact center trainerTeam customer serviceClient serviceTeam client account managementAnnual global top ranking performers awardsCustomer experienceTokopedia careTokopedia careAward best client service managerAccount managementAward best customer serviceAward best contact centerSenior vice president