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Okechukwu Nnodim, Abuja
Under no circumstances should a customer be placed on estimated billing on account of the failure of a power distribution company to install a replacement meter, the Nigerian Electricity Regulatory Commission has said.
According to NERC, Discos must desist from such acts henceforth, as a lot of customers had raised complaints about this.
This directive was contained in a document by the commission on Structured Replacement of Faulty/Obsolete End-Use Customer Meters, with Order No. NERC/246/2021.
In the document, which was obtained by our correspondent in Abuja on Tuesday, NERC said it started receiving complaints from metered end-use customers in the fourth quarter of 2020 that they had been served meter replacement notices by Discos.
The Nigerian Electricity Regulatory Commission (NERC) has mandated the electricity Distribution Companies (DisCos) to replace faulty and obsolete meters for their customers.