A leading beauty retailer is taking steps to improve those experiences for all shoppers. Author: Jason Frazer Updated: 12:45 AM EST February 20, 2021
BEACHWOOD, Ohio We were celebrating her success and lamenting that she was leaving us, recalled Colleen Williams. It was still a festive occasion.
The going away party in June of 2018 was supposed to be a joyous one, with nearly 40 of Williams Delta Sigma Theta sorority sisters. But what she says she experienced at a now-shuttered Orange Village Bahama Breeze was closer to a nightmare. The service was poor. The remarks that were presented to us were Once you and your people are in that room you cannot leave that room, Williams said, claiming the restaurant didn t provide enough wait staff, forcing members of her party to go up to the bar for their orders.