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NYCT Station Agents to Begin Assisting Riders Outside of Station Booths

NYCT Station Agents to Begin Assisting Riders Outside of Station Booths
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New yorkUnited statesConey islandYankee stadiumJackson heightsRichard daveyCustomer service centerCustomer service centers on febYork metropolitan transportation agencyWorkers unionCustomer service centersBarclays centerBegin assisting riders outsideStation booths writtenNew york metropolitan transportation agencyNew york city transit

MTA opens new customer service centers, expanded successor to the token booth

Token booths were once an integral component of customer service on the subway, but they began to decline after the MTA switched from tokens to the MetroCard

Ben brachfeldJavier loaizaJanno lieberDebra greifConey islandNewyork metroBarclays centerTransportation authority onWorkers unionMetropolitan transportation authorityConey island stillwell avenueAtlantic avenue barclays centerStreet yankee stadiumFair faresStone streetTransport workers union local

MTA reopens bathrooms at 9 subway stations

The MTA says the bathrooms have been recently updated with new features like fresh paint and motion-activated toilets.

Union squareStreet yankee stadiumStreet union squareStreet bryant parkHeights roosevelt avenueNyc subway

MTA surpasses 1 billion subway riders in 2022, a first in COVID era

The MTA announced Tuesday that subway ridership has passed the billion mark in 2022, the first time since before the COVID-19 pandemic.

Janno lieberSasha salazarJames cameronTransit museumLehman collegeStreet yankee stadiumNew yorkers

MTA to spend $1 billion on subway, commuter rail accessibility upgrades

The MTA is set to advance over $1 billion in accessibility upgrades at subway and commuter rail stations across the metropolitan area.

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