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Helpdesk Agent (Stockholm, SE) Tweet At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier – by taking care of the parking. We make sure you never miss a beat by making it quicker and easier to find, pay, administer, operate and plan parking. The Role Our team is growing and we are currently looking for a Helpdesk Agent to strengthen our Internal IT team. As Helpdesk Agent you report to the Head of Internal IT and will collaborate closely with all different functions at Easypark. As IT Helpdesk Agent your core duties will include working in a 1st- and 2nd-line support capacity; owning, participating, and handling incoming helpdesk tickets according to SLAs. You will also help end-users with troubleshooting in person, messages, or remote access.

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