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Forrester s touchless solution for customer experience tracking will help the airport securely obtain immediate and critical feedback from passengers
CAMBRIDGE, Mass., Jan. 20, 2021 /PRNewswire/ Forrester (Nasdaq: FORR) announced today that the touchless version of FeedbackNow, a solution for real-time data collection on customer experience, is now available at Fiumicino Airport in Rome, Italy. Due to the pandemic, cleanliness and hygiene are currently passengers top priority - FeedbackNow will help the airport safely collect authentic and impartial feedback from them. Equipped with powerful analysis tools, Forrester s FeedbackNow solution also enables the airport to continuously assess its COVID-19 protocols and resolve any hygiene issues before they escalate.
20 gennaio 2021 12:02
Fonte: Adnkronos
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Forrester s touchless solution for customer experience tracking will help the airport securely obtain immediate and critical feedback from passengers
CAMBRIDGE, Mass., Jan. 20, 2021 /PRNewswire/ Forrester (Nasdaq: FORR) announced today that the touchless version of FeedbackNow, a solution for real-time data collection on customer experience, is now available at Fiumicino Airport in Rome, Italy. Due to the pandemic, cleanliness and hygiene are currently passengers top priority FeedbackNow will help the airport safely collect authentic and impartial feedback from them. Equipped with powerful analysis tools, Forrester s FeedbackNow solution also enables the airport to continuously assess its COVID-19 protocols and resolve any hygiene issues before they escalate.
Forrester’s touchless solution for customer experience tracking will help the airport securely obtain immediate and critical feedback from passengers
CAMBRIDGE, Mass., Jan. 20, 2021 Forrester (Nasdaq: FORR) announced today that the touchless version of FeedbackNow, a solution for real-time data collection on customer experience, is now available at Fiumicino Airport in Rome, Italy. Due to the pandemic, cleanliness and hygiene are currently passengers’ top priority FeedbackNow will help the airport safely collect authentic and impartial feedback from them. Equipped with powerful analysis tools, Forrester’s FeedbackNow solution also enables the airport to continuously assess its COVID-19 protocols and resolve any hygiene issues before they escalate.