Dive Brief:
According to findings from an Accenture report emailed to Retail Dive, none of the 116 retailers measured in its report managed to deliver in one day this year compared to three retailers that did so in 2019. On average, retailers took 2.8 days to fulfill orders this year, compared to 1.8 days last year, the report found.
Among the top-performing retailers that had the fastest delivery order completed with no errors were Zara, The North Face, Staples, Zappos, Patagonia, CVS, Finish Line, Ulta, Lowe s, Office Depot, DSW, Cole Haan, Amazon Prime, Wrangler, Best Buy and Timberland. Twenty-one percent of orders arrived at their destinations within one week, a slight decrease from 22% in 2019, per Accenture s findings.