Kawartha Lakes’ customer service team is in the process of developing a new Customer Experience Strategy, set to launch in 2024, and is looking for public input.
OF NOTE The University of Minnesota announced that Melisa López Franzen will serve as executive director of Government and Community Relations. López Franzen is a former Minnesota state senator and Senate minority leader, an adjunct professor at the U of M’s Humphrey School of Public Affairs, and co-founder of NewPublica, a multicultural communications consulting firm. […]