Updated on January 28, 2021 at 12:37 pm
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Lawmakers, experts and residents continued to criticize Massachusetts vaccination rollout, Thursday, calling on the Baker administration to fix what they call a cumbersome and confusing sign-up process.
On Thursday, state Sen. Eric Lesser filed legislation that would direct the Massachusetts Department of Public Health to immediately create a one-stop online sign-up for vaccinations accessible from desktop computer as well as mobile devices; as well as a phone hotline immediately be established in multiple languages.
“The Phase 2 vaccine rollout is creating mass confusion and anxiety for our eligible senior population, Lesser said. The system is cumbersome, contradictory, and asks residents over 75 to navigate a haze of web links, locations, and instructions, each with different criteria and scheduling systems.