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3Fold Gains: How Technology Can Improve Quality, Access, and Affordability in Higher Education

Can CUNY Successfully Bring the Wolves in Sheep s Clothing Into the Fold?

Can the City University of New York Successfully Bring the Wolves in Sheep s Clothing into the Fold?

Author discusses his new book, a field guide for improving higher education

A: Let’s take those three goals one at a time. I was an undergraduate over 50 years ago. Back then, institutional quality was defined in terms of inputs to the educational process. The SAT scores of entering students, for example, and the qualifications of faculty, along with physical facilities such as the number of books in the library. SAT scores were important because student aptitudes (let’s say their intellectual capabilities) were assumed to be fixed, at least by the time they entered college. A first-year student would be good at math, or not, depending solely on those aptitudes. For many (but not all) faculty, educating students was a matter of providing content. Learning was the responsibility of the student, not the faculty member or institution.

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