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Mick Lynch calls consultation on railway ticket office closures a sham | Rail industry

Shutting most in England will leave network where people will ‘not want to travel once the sun’s gone down’, RMT leader tells MPs

Clearer information and more flexibility needed when trains are cancelled

Clearer information and more flexibility needed when trains are cancelled
railwaygazette.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from railwaygazette.com Daily Mail and Mail on Sunday newspapers.

UK rail operators should make ticket notifications clearer says ORR

The ORR has written to rail operators asking for clearer information in the automatic notifications sent when tickets are changed.

Disabled passengers need more reliable assistance, regulator says

Disabled passengers need more reliable assistance, regulator says
railwaygazette.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from railwaygazette.com Daily Mail and Mail on Sunday newspapers.

ORR calls for improvements on passenger assistance in annual report

The UK ORR has called on the rail industry to do more for its disabled passengers in its annual rail consumer report. 

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