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IT workers juggle increasing call volume as Cartwright School District board votes to stay remote The Cartwright School District s IT desk keeps things running during remote learning. and last updated 2021-02-13 21:37:29-05 PHOENIX — The Cartwright School District in Phoenix will keep students in distance learning for the remainder of the 2020-2021 school year. A decision the governing board approved unanimously Thursday, based on the fact that vaccines are not readily available to our community and that returning for in-person instruction would be too risky for families. Members had been considering a return to in-person in April. The district has been virtual since schools closed in March of 2020, increasing its IT Help Desk s call volume exponentially. Usually, the department would be troubleshooting for the district s 2,000 or so employees. This year, they ve also been working to help the district s 15,000 students and their families.

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