Ode to Consumer Duty On 14 February Valentine’s Day Lang Cat consulting director Mike Barrett wrote a beautiful poem for the financial services community about one of his great loves: the imminent Consumer Duty. We thought it was a work of art. Roses are red. Violets are blue. If you don’t deliver good customer
The BOSS Business Supplies Charity (BBSC) has unveiled the names of the companies which have chosen to be its corporate patrons for 2023. The charity launched its patronage scheme at the end of 2022. The 12 businesses that have elected to participate this year are: Avery, BIC, Brother UK, Fellowes Brands, Highlands, OPI, OT Group,