were arrested for hanging out in a starbucks without making a purchase last month. mark thompson back with me. mark, here s what s interesting. the conversation is not at all about, well, if you re in a starbucks, you have to buy a product. if you don t, you should leave. and starbucks hasn t been trying to make that argument because it is about unconscious bias because people who look like me in yoga pants get to hang out in starbucks all day long. critics say it s a pr stunt. though there are few companies you could point to that are actually taking this aggressive a step in trying to educate at least their employees on racial bias. yes, they re trying. but it s not enough. it can t happen in one day. as one who has actually done diversity awareness and sensitivity training myself, it has to be an ongoing process. we re dealing with in america right now with a great deal of