Ignore the hype: While many claim to use AI, only a few do theregister.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from theregister.com Daily Mail and Mail on Sunday newspapers.
'In BPO work, we believe that parts of it will be automated, and a lot of it will be augmented, which will create a better employee experience for agents. It’ll be easier to train them,' says Ambe Tierro.
Labor group urges gov t to not leave behind workers as AI integration progresses tribune.net.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tribune.net.ph Daily Mail and Mail on Sunday newspapers.
Researchers from Stanford and MIT say that, to their knowledge, this is 'the first study of the impact of generative AI when deployed at scale in the workplace'