Validation & Compliance
From: Contents
Validation & Compliance learning
You verify whether people are credible against a legal standard, ensure they comply with the rules, pay what they owe on time, and receive what they are entitled to.
Formal learning (10%)
10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your development.
Social learning (20%)
20% of all your learning should be met by working with others, sharing stories and information with each other. We’ve provided you with a series of YouTube videos, blogs, career stories, leadership videos, and learning to enable you to share learning with your peers, colleagues and team.
Operational Design & Support
From: Contents
Operational Design & Support learning
You ensure your colleagues have what they require to do their jobs, promoting standards and making sure our products and services meet peoples’ needs, ensuring understanding of the customer journey.
Formal learning (10%)
10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your development.
Social learning (20%)
20% of all your learning should be met by working with others, sharing stories and information with each other. We’ve provided you with a series of YouTube videos, blogs, career stories, leadership videos, and learning to enable you to share learning with your peers, colleagues and team.
Safety & Enforcement
From: Contents
Safety & Enforcement learning
You ensure public safety, tackle criminal activity, carry out interventions and apply sanctions on people and organisations that break the rules or put the public at risk.
Formal learning (10%)
10% of all your learning should be met by e-learning, workshops or accredited qualifications. We’ve provided you with learning opportunities curated from across the external market and Civil Service learning platform (LPG) to help you with learning in all key areas for your development.
Social learning (20%)
20% of all your learning should be met by working with others, sharing stories and information with each other. We’ve provided you with a series of YouTube videos, blogs, career stories, leadership videos, and learning to enable you to share learning with your peers, colleagues and team.