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Business owner hires ChatGPT for customer service, then fires the humans

Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

United statesCornell universityNew yorkSuumit shahImee marcosPranshu vermaSharad sharmaErik brynjolfssonRomeo gacad gettyStanford institute for humanCalgary heraldSpirt foundationPostmedia network incWashington postRomeo gacadNew york times

CEO Roasts Human Workers He Fired and Replaced With ChatGPT

Earlier this year, a CEO of an e-commerce platform replaced his customer service team with OpenAI's ChatGPT. He has no regrets.

United statesSharad sharmaSuumit shahImee marcosSpirt foundationWashington post

ChatGPT provided better customer service than his staff He fired them

ChatGPT provided better customer service than his staff He fired them
newsindiatimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from newsindiatimes.com Daily Mail and Mail on Sunday newspapers.

United statesSharad sharmaImee marcosErik brynjolfssonSuumit shahStanford institute for humanCornell universitySpirt foundationGlobal southOxford economicsStanford institute

Business owner hires ChatGPT for customer service, fires the humans

Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

Cornell universityNew yorkUnited statesSuumit shahRomeo gacad gettyPranshu vermaImee marcosErik brynjolfssonBarbara kaySharad sharmaRex murphyNational postStanford institute for humanWashington postSpirt foundationRomeo gacad

Business owner hires ChatGPT for customer service, fires the humans

Business owner hires ChatGPT for customer service, fires the humans
windsorstar.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from windsorstar.com Daily Mail and Mail on Sunday newspapers.

New yorkUnited statesCornell universityPranshu vermaErik brynjolfssonSharad sharmaRomeo gacad gettyImee marcosSuumit shahWindsor starSpirt foundationWashington postStanford institute for humanRomeo gacadNew york timesGlobal south
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